Email Encryption Service

ZixDirect™

ZixDirect is a new delivery method that makes it possible to push an encrypted e-mail directly to a user’s inbox. With ZixDirect there is no client software to install or maintain, and the user does not need to have any encryption capabilities to read the message.

With ZixDirect, users receive secure emails directly in their inbox and have the ability to read secure messages while working offline. An extension of our corporate wide ZixVPM® service, ZixDirect makes it easier to choose the method of delivery that best meets the needs of the user.

ZixDirect can be used in conjunction with ZixPort® to create a robust environment that’s capable of meeting the needs of all users.

Key Benefits
 

• Secure messages sent directly to recipient’s email inbox
• Offline access to messages
• No additional software or training required
• Send-to-anyone capability
• Works seamlessly with existing systems
• Easy to deploy in under a day

Key Features
 

• Ability to recover messages if password is forgotten
• No pre-registration required
• Automatic retrieval and distribution of encryption keys
• Custom branding
• Secure read, reply and forward capability

Email Encryption

Businesses, now more than ever, understand the need for secure transmission of sensitive data including email. With that in mind, Insite Data Services partnered with ZixCorp to introduce several options to our customers, based on overall size and individual needs.

For customers that are looking for a cost-effective solution with little overhead, Insite Data Services provides Secure Email - a hosted solution which allows you to send safe and secure Email to “anyone” without leaving it in the hands of your employees to decide to “encrypt or not encrypt”.

Benefits include:

• Seamless integration with your existing network and Email systems or hosted Exchange from IDS.
• Easy use and management while remaining completely transparent to end-users, employees, and business partners
• Secure communications regardless of recipient’s Email client
• Easy customization and implementation of GLBA corporate security policies and prudent practices

As one of only a few Zix Managed Service Providers we have implemented systems in our secure data center that allow our customers to outsource their Email Encryption requirements to and through Insite Data Services at fixed per user monthly or annual rates that save you money when compared to implementing these systems and technologies on your network.

Secure Email

Insite Data Services, a service provider to financial institutions is proud to announce its new Managed Service Provider partnership with Zix Corporation to offer Secure Email. Our new service is a cost-effective way for you to implement robust Email Encryption service without worrying about how your “users” use it, and at a fraction of the cost of implementing the technology in-house.

Highlights

FFIEC regulators, including the FDIC, OTS, OCC and NCUA use ZixCorp to secure their Email. The CSBS has named ZixCorp’s Email Encryption Service as a Proven Solution and now 21 state banking regulators use ZixCorp.

ZixCorp has over 800 financial institutions as customers. When financial institutions use ZixCorp’s Email Encryption Service they get seamless, secure Email communications with their partners and customers, many who are members of the ZixDirectory. That means instant and secure communications with your federal regulators.

Zix, the leader in hosted services for email encryption supports more than 17 million Email Encryption members, with an accelerated growth rate of 100,000 members per week. The ZixDirectory is the largest Email encryption directory in the world, interconnecting a network of communities that use Zix’s Email Encryption Service to securely send and receive Email.

States continue to introduce security legislation to help protect consumer privacy. ZixCorp helps protect this data with Email encryption solutions that also help you benefit from Risk Management, Security Best Practices, Reduced Liability, Avoidance of Fines and Bad Publicity, and Retained Customer Loyalty.

ZixCorp’s Email Encryption Service has built-in lexicons that automatically detect and encrypt messages that contain personally identifiable information. It’s invisible to end users and helps prevent accidental transmission of confidential data, including Personal Financial Information, Social Security Numbers, Account Numbers, Credit Numbers, Financial Terms, and the like.

The Federal Financial Institutions Examination Council (FFIEC) recognizes the importance of protecting sensitive information. It states that “Financial institutions should deploy encryption to mitigate the risk of disclosure or alteration of sensitive information in storage and transit.” (FFIEC Information Security Handbook, December 2002), and that “Management should consider using encryption technology to secure data transmission.” (FFIEC Operations Handbook, June 2004) What you do to protect the confidentiality and integrity of information assets, and monitoring for and detecting unauthorized access to the information is a federal mandate. (GLBA, Sarbanes-Oxley Act, FACTA, USA Patriot Act)

The Insite Data Services / Zix Partnership

In early 2008 we began our search for the best solution to offer our clients.  We chose the Zix Corporation with its myriad of solutions to help us help our clients insure that their sensitive Email communication is safe and secure. We wanted to find something that doesn’t place the decision to “encrypt or not encrypt” into the hands of your employees - rather an Email Encryption solution that is seamless to your end-users, customers, and business partners. With this in mind, Insite Data Services signed a partnership agreement with Zix to become a Zix Managed Service Provider (Zix MSP).

As a Zix MSP we have implemented systems in our secure data center that allow our customers to outsource their Email Encryption requirements to and through Insite Data Services at fixed per user monthly or annual rates that save you money when compared to implementing these systems and technologies on your network. Most of our clients have less than 50 users - making Secure Email affordable.

Benefits:

• Ability to send secure email to anyone
• Built-in content scanning
• Quick deployment in less than a day
• No training for end users
• No software to install and no additional resources needed
• Email Disclaimer Branding. Allowing you to add industry-standard Email Disclaimer information to your outbound Email transmissions.
• Policy Enforcement Auditing. Allows you to audit Email content to insure that employees are sending Email with / without the appropriate information you enforce by policy.

Features:

• Policy management for regulatory compliance
• Automatic retrieval and distribution of encryption keys
• Full content scanning of message and attachments
• S/MIME, OpenPGP and TLS support

 

Solution

Today, financial institutions use a variety of communication channels to obtain, use, and transmit customer information, and to collaborate with customers, employees, and business partners. Although many still use “traditional” means, banks now use electronic communications such as Email and transactional websites. Bank employees use the same means to communicate with each other and to perform their daily duties which includes sharing non-public and sensitive customer information.

Now more than ever, financial institutions reputations are at risk if they are not able to assure customers that they can keep their information safe and secure, and that they have effective physical, administrative, and technical safeguards in place to monitor and control any unauthorized attempts to access that information. In a business where maintaining the customer’s trust is vital, tools and controls that ensure security of sensitive information are essential. Insite Data Services new Secure Email Encryption Service provides a proven trust model for secure Email communication. Secure Email is a policy-driven, enterprise-wide solution that provides easy-to-use, easy-to-deploy Email Encryption, content filtering, and management of outbound (and inbound) messages. Our Secure Email service includes a Personal Financial Content Recognition lexicon that identifies Email messages containing GLBA-mandated customer financial information include Social Security Numbers, Credit Card Numbers, Account Numbers, Balance Transfers, Refinance Data, and other personal financial details. The solution can be configured to block or encrypt these sensitive Emails according to your specific policies. Our solution takes little time to deploy and requires little to no administration on your part. Secure Email operates independently of existing Email systems and is transparent to end users. Secure messages can be sent to ANYONE with an Email address, whether they use Zix or not.

Insite Data Services Secure Email User Awareness Program (provided with any version of our add-on Secure Email ZixPort options) provides organizations with the tools you need to communicate Email security decisions and policies to customers, employees, and business partners. The program provides materials to educate and motivate employees to use secure Email to its fullest and to explain the benefits of secure e-messaging to your customers. The User Awareness Program helps make understanding encryption easy and economical with co-branded Web Sites, quick start guides, and internal policy letters to help you “spread the word”.

Optional Considerations

Beyond our basic Email Encryption solution that allows you to send safe and secure Email to anyone, you can enhance your Secure Email experience and presentation to your end-users, customers and business partners with our optional Secure Email ZixPort Secure Messaging Portal options.  When an encrypted Email is delivered via ZixPort, the user receives a notification email that links to the secure message portal. After logging in, the user can view their message and any attachments over a secure SSL connection.

Secure Email ZixPort is branded to match the look and feel of your corporate website and configured to meet your communications needs.  With the COMPOSE feature you can setup two-way communications with customers, board members, business partners, and others. With the COMPOSE feature, your customers can initiate an encrypted Email conversation with you via your website. You can add a “Contact Us” button on your site that allows them to securely contact you even if they don’t have email encryption capabilities themselves. A great feature when dealing with your loan opportunities or large personal or commercial clients.

Secure Email ZixPort is easy to setup and maintain. Because it’s a hosted solution… managed and maintained by Zix. Your customer ZixPort resides in the Zix Data Center and has 99.99% availability guaranteed through our SLAs. Both the Insite Data Services and Zix Data Centers are SAS 70 Type II Certified.

 

Investment and Implementation

The best thing about Secure Email is that it’s simple to get started. You simply decide how many Email users you have. Our pricing is based on a per user / per month or per year model with a one-time setup fee based on the number of users you have. When we’ve agreed on the solution with any options, we simply schedule your implementation. All services are provided remotely. You don’t have to add hardware or software, and you don’t have to pay for us to come to you to set it up. The setup will involve your security team or security / firewall service provider in order for us to “connect to you”. Once connected we setup your solution on both ends, customize your Email security policies, and we’re done.  Our implementation team will work with you to coordinate deployment and any option considerations for ZixPort with the User Awareness Program, and training.

 

For More Information

Call 1-800-279-7312 or send email to info@insitedataservices.com